Bye bye old habits: the ticket is no longer thrown away!

Certo. Per viaggiare con biglietti COP su SBB e Comunità Arcobaleno, occorre però che prima della salita a bordo, i passeggeri convalidino la ricevuta di acquisto del biglietto, scrivendo a penna sulla stessa il nome della stazione di partenza e l’ora di inizio viaggio. La ricevuta debitamente compilata, va esibita, unitamente al COP, al personale addetto al controllo di queste aziende.

Yes, it must be validated before travelling. It is valid for 6 hours from validation (4 hours for cross-border passengers) and allows you to travel in the indicated direction.

To change the date, you need to use the appropriate function available on the self-service machines, while at the ticket office, simply hand the CoP to the operator who will make the date change.

In the case of inability to validate due to the absence or failure of the validating machines, go immediately to the inspection staff to check the ticket.

Yes. To change the date, the ticket uploaded to CoP must be transformed into a digital ticket to be used via the mobile site or Trenord App. To digitize your ticket, you need to register on trenord.it and go to the CoP digitization service found in the ticket area of the personal area. By proceeding with the transformation, the ticket purchased on CoP will be transferred to the site/App and become for all intents and purposes a digital ticket whose date of use can be changed up to a maximum of 3 times, however always by 11:59 p.m. on the day before the travel date you wish to change.

To find out the contents of a Chip on Paper media, simply approach the CoP at a self-service desk and within seconds the loaded tickets will be shown.

No, the Malpensa Express ticket loaded on CoP is not to be validated and is valid for one trip in the direction and on the day indicated during purchase.

New rail fare tickets, as well as Malpensa Express and cross-border airport tickets, must be used on the day chosen at the time of purchase.

Yes. Up to 4 tickets can be loaded onto a Chip on Paper as long as they are different, in which case the difference is the direction of travel.

Yes, it needs to be validated before the trip. It is valid for 6 hours after validation and allows travel in the direction indicated.

A ticket and a supplement can be charged.

No.

Not necessarily. From the new self-service you can buy a ticket by loading it on a Chip on Paper already in possession (approaching the machine will read the titles present and the machine will propose those that can be purchased) or, if you do not have your own Chip on Paper, the machine will directly issue the ticket purchased on a new CoP.

There are no limits, the Chip on Paper can be used every time a new Trenord ticket is purchased (train tickets, Malpensa Express, Cross-border, integrated STIBM and Ivol, Train Trip tickets).

New tickets are no longer "disposable" but are loaded onto Chip on Paper media; therefore, the Chip on Paper should not be thrown away but should be reused with each new purchase.

No, Trenitalia Ticket Offices or self-service Trenitalia or TPer sell Lombardy regional fare or Malpensa Express tickets on the traditional paper medium.

Not necessarily. From the new self-services, one can purchase a ticket by loading it onto a Chip on Paper that one already has (approaching the machine will read the titles present and the machine will propose those that can be purchased) or, if one does not have one's own Chip on Paper, the machine will directly issue the purchased ticket onto a new CoP.

All types of tickets on sale at Train's sales network: train tickets, Malpensa Express, Cross-border, integrated STIBM and IVOL, Train Excursion tickets.

The Chip on Paper is a rechargeable, chip-equipped holder needed to load single-ride tickets that can be purchased at ticket offices, authorised external sales outlets (such as tobacconists, newstands) and at Trenord self-service outlets.