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Penalties

How much is the penalty?

Travel irregularities are sanctioned by Trenord according to the rules and procedures described in the General Trenord Conditions of Travel

The administrative sanction applied by Trenord, in force following the L.R. 18/2013, is equal to 100 times the minimum fare of the 2nd class ordinary single journey ticket of the Lombardy Region Single Fare.

 

What are the main penalties due to?

  • On board purchase
  • Invalid or missing travel document
  • Paper form season ticket filled in irregularly
  • Circumvention of inspection
  • Irregular transport of bicycles
  • Irregular transport of animals
  • Use of tickets issued by another operator
  • Travel ticket of lower class
  • Altered / counterfeit travel document
  • Travel document in the name of another person
  • Irregular transportation of baggage
  • Active repentance

 

For any detaild, you can wiev the General Condition of Travel.

Penalties

PAYMENT WITHIN 5 DAYS

If you pay within 5 days from the contestation or notification of the sanction, or in the case of simultaneous payment to the staff in charge of the control, the sum due by law is reduced and equals € 32.50, to which the expenses of the procedure and travel document:

(Minimum rate of 2nd class x 100/3) - 30%

+ costs of the proceedings

+ cost of the ticket

PAYMENT BETWEEN 6 AND 60 DAYS

If you pay between 6 and 60 days from the contestation or notification of the sanction, the sum due by law is reduced and equals € 46.50 to which the costs of the procedure and the travel document must be added:

(Minimum rate of 2nd cl x 100/3)

+ costs of the proceedings

+ cost of the ticket

PAYMENT AFTER 60 DAYS

If you don't pay within 60 days from the notification or notification of the violation at the residence / domicile reported in the assessment report, the penalty will amount to 100 times the price of the ordinary single journey ticket of minimum class at the Regional Single Fare. Lombardia in addition to the costs of proceedings and shipping of the injunction order:

Minimum rate of 2nd cl x 100

+ costs of the proceedings

+ cost of the ticket

If you have received an injunction for payment for a penalty that you have already issued, you must send the payment receipt to the following certified email address: trenord.scrittidifensivi@legalmail.it or to the email address scrittidifensivi@trenord.it.

 

Alternatively, you can send it by registered letter with return receipt to the address:

 

Trenord - Legal Office

P.le Cadorna, 14/16

20123 Milan (MI)

 

provided that the wording "Injunctions" is placed on the envelope sent.

 

 In compliance with current legislation relating to the processing of personal data, it is also necessary to fill in and attach the appropriate consent form that you can download here

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If you have received a penalty and have not paid it immediately, you can, within 30 days, request its cancellation by means of a defensive letter, which you will have to forward to our office in charge (including the penalty in your possession, original travel documents if present , and all the documentation that you consider relevant for the purpose of the request) to the following PEC address: : trenord.scrittidifensivi@legalmail.it or to the email address scrittidifensivi@trenord.it.

 

Alternatively, you can send it by registered letter with return receipt to the address:

 

Trenord - Legal Office

P.le Cadorna, 14/16

20123 Milan (MI)

 

provided that the wording "Injunctions" is placed on the envelope sent.

 

 In compliance with current legislation relating to the processing of personal data, it is also necessary to fill in and attach the appropriate consent form that you can download here.

Once the submitted documentation has been examined, our office will decide whether to cancel, modify or maintain the sanction against you.

 

 

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

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To make the payment of a fine, you must make a transfer corresponding to the amount due to the following bank address

 

 

 

Bank transfer details:

Postal code: n ° 1000055895

payable to Trenord Srl - Piazzale Cadorna 14 - 20123 Milan

IBAN IT 11 K 07601 03200 001000055895

BIC / SWIFT: BPPIITRRXXX

reason "TRAVEL IRREGULARITY N ° XXX" *

 

* indicate the number of the assessment report

Questa risposta ti è stata utile?

Se questa risposta non è stata sufficientemente chiara o completa, o se necessiti di maggiori informazioni, ti invitiamo a scriverci direttamente attraverso la pagina Contatti.

Grazie per il tuo feedback. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza