IO VIAGGIO cards

IO VIAGGIO

IO VIAGGIO IN FAMIGLIA

The IO VIAGGIO CARD allows you to load all types of passes: Trenord; STIBM; IO VIAGGIO [TrenoMilano, TrenoCittà, Io Viaggio Ovunque in Provincia, Io Viaggio Ovunque in Lombardia] Cross border Lombardia-Switzerland

IO VIAGGIO

WHERE TO BUY IT

ONLINE ON THE WEBSITE OR ON THE APP
WHERE TO LOAD IT

Season tickets can be loaded onto the “Io Viaggio” card by purchasing them via the Trenord App or website, at ticket offices, authorised retailers, or self-service ticket machines.
TYPES OF RAIL PASSES YOU CAN LOAD

Trenord pass

Integrated pass STIBM

Integrated pass Trenomilano

Integrated pass Trenocittà

Integrated pass IO VIAGGIO in Provincia

Integrated pass IO VIAGGIO in Lombardia

Cross-border travel pass Lombardia - Canton Ticino
DEDICATED PROFILES

Based on the date of birth indicated when purchasing the card, the system automatically assigns the corresponding profile that allows you to load the discounted STIBM Under 26 or Over 65 season tickets
PRICE

The IO VIAGGIO CARD costs 10€
VALIDITY

It is valid for 4 years from the date of purchase
FLEXIBILITY

allows you to load multiple subscriptions at the same time
SAFETY

It allows you to recover your rail pass in case of loss
EASINESS

The card is sent to the address chosen during the purchase phase within a maximum of 15 working days.
BENEFITS

For card holders, many discounts on admissions to museums and exhibitions, shows and services

BUY THE CARD

FAQ

When can I use the child card?

"The ""I Travel with the Family"" applies to subscriptions:

• Monthly (Trenord, STIBM, Malpensa Express, TrenoCittà, Io Viaggio Ovunque in the Province/Lombardy).

• Yearly (Trenord, STIBM, Malpensa Express, Io Viaggio Ovunque in Lombardia).

Remember that:

• Discounts and free tickets apply to season tickets that have the same time validity, even if issued by different transport companies;

• The discount and the free pass apply to the cheapest subscription;

• The discount cannot be combined with other discounts (eg student passes).

To take part in the promotion, simply fill in the appropriate season ticket form and deliver it to the ticket offices, who will issue the discounted season ticket for your child/children.

More information is available on the page "travelling with the family"

I have to load an annual subscription on my "Io Viaggio" card but when I try to purchase from the website or app, the system prevents me from proceeding and returns an error message

It is not possible to purchase the annual subscription online if the expiry date of the card is prior to the expiry of the required subscription.

I bought an online subscription, how can I activate it?

You can activate your season ticket at all Trenord validators and ticket gates from 30 minutes after purchase; alternatively, you can activate it at self-service ticket machines from the day after purchase.

Activation must be completed within 5 days of purchase for weekly season tickets; within 15 days for monthly season tickets; and within 30 days for quarterly and annual season tickets.

If you have not activated your season ticket within the required time limits, you must go to a Trenord ticket office or to the My Link Point assistance points at Milano Cadorna and Milano Porta Garibaldi, bringing your card and the payment receipt for your travel pass. Our staff will activate the season ticket on your card.

IO VIAGGIO IN FAMIGLIA is the card for children between 4 and 13 years that allows them to travel for free, accompanied by an adult

IO VIAGGIO IN FAMIGLIA

Visit the section Viaggiare in Famiglia

for the little ones

Children under 4 don't need a card
children

With the IO VIAGGIO IN FAMIGLIA free card, children up to the age of 14 can travel for free on public transport if accompanied by an adult family member (parent, grandfather, uncle, brother / sister) in possession of a valid ticket or rail pass.

apply for the card

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