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IO VIAGGIO cards

IO VIAGGIO

IO VIAGGIO IN FAMIGLIA

IO VIAGGIO

ioviaggio season tickets
  • WHERE TO BUY IT

    Online

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    WHERE TO LOAD IT

    Online, at Trenord ticket offices, in vending machines, at affiliated retail outlets, home banking or at ATMs

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    TYPES OF RAIL PASSES YOU CAN LOAD

    Trenord pass

    Integrated pass STIBM

    Integrated pass Trenomilano 

    Integrated pass Trenocittà

    Integrated pass IO VIAGGIO in Provincia

    Integrated pass IO VIAGGIO in Lombardia

    Cross-border travel pass Lombardia - Canton Ticino

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    DEDICATED PROFILES

    Based on the date of birth indicated when purchasing the card, the system automatically assigns the corresponding profile that allows you to load the discounted STIBM Under 26 or Over 65 season tickets

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    PRICE

    The IO VIAGGIO CARD costs 10€

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    VALIDITY

    It is valid for 4 years from the date of purchase

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    FLEXIBILITY

    allows you to load multiple subscriptions at the same time

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    SAFETY

    It allows you to recover your rail pass in case of loss

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    EASINESS

    The card is sent to the address chosen during the purchase phase within a maximum of 10 working days.

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    BENEFITS

    For card holders, many discounts on admissions to museums and exhibitions, shows and services

Once the shipping address has been entered in the appropriate request form and confirmed the purchase operation, it is no longer possible for us to intervene on the data entered, therefore we invite you to one of the following Trenord ticket offices:
Busto Arsizio FN , Busto Arsizio FS, Brescia, Carnate, Cesano Maderno, Codogno, Colico, Como San Giovanni, Cremona, Gallarate, Lecco, Legnano, Lodi, Lomazzo, Mantua, Monza, Mortara, Rho, Saronno, Seregno, Sesto San Giovanni, Sondrio, Treviglio, Varese FS, Vigevano, Voghera.

 

Just go to the counter showing the payment receipt for the card.

It is not possible to purchase the annual subscription online if the expiry date of the card is prior to the expiry of the required subscription.

To activate your subscription, place the card on the validators or turnstiles enabled in the station chosen during the purchase phase, or use the DABs (Automatic Ticket Machines) present in the stations of the section relating to the subscription.

 

The operation can be carried out starting the day after the purchase and within 5 days for monthly or annual subscriptions and 3 days for weeklies.

 

If it has not been possible to activate the pass within the foreseen time frame, simply go to any Trenord Ticket Office or to the My Link Point assistance points in Milan Cadorna and Milan Porta Garibaldi, with the card and the receipt for payment of the travel ticket. Here our staff will activate the subscription on your card.

While waiting to receive the IO VIAGGIO, by presenting the order confirmation email, you can purchase the provisional, weekly or monthly pass, only at Trenord ticket offices.

 

It is not possible to purchase a season ticket online before physically in possession of the “Io Viaggio” card.

 

During the waiting period for the card, it is possible, by going to a Trenord ticket office and showing the card purchase receipt, to buy a provisional pass (weekly or monthly).

 

The provisional subscription remains valid until its natural expiration and, if in the meantime it receives the "Io Viaggio" card, it will in no way be associated with the subscription in use.

 

Once the provisional subscription has expired, the next purchase can be made, online or at the counter, in support of your "Io Viaggio" card

If you do not have an internet connection or an electronic payment method, you can ask for support for the purchase at our My Link Points in Milan Cadorna and Milan Porta Garibaldi, or at the Trenord ticket offices listed below:

Busto Arsizio FN, Busto Arsizio FS, Brescia, Carnate, Cesano Maderno, Codogno, Colico, Como San Giovanni, Cremona, Gallarate, Lecco, Legnano, Lodi, Lomazzo, Mantua, Monza, Mortara, Rho, Saronno, Seregno, Sesto San Giovanni , Sondrio, Treviglio, Varese FS, Vigevano, Voghera.

After 15 working days from the date of purchase, you can request a free reprint at the My-Link Points in Milan Cadorna and Milan Porta Garibaldi, or at the Trenord ticket offices indicated here:
Busto Arsizio FN, Busto Arsizio FS, Brescia, Carnate, Cesano Maderno, Codogno, Colico, Como San Giovanni, Cremona, Gallarate, Lecco, Legnano, Lodi, Lomazzo, Mantua, Monza, Mortara, Rho, Saronno, Seregno, Sesto San Giovanni, Sondrio, Treviglio, Varese FS, Vigevano, Voghera.

 

Just go to the counter showing the payment receipt for the card.

In case of loss / theft or malfunction of the card, you can go to a My Link Point (Milan Cadorna or Milan Porta Garibaldi), or to one of the ticket offices indicated here: Busto Arsizio FN, Busto Arsizio FS, Brescia, Carnate, Cesano Maderno, Codogno, Colico, Como San Giovanni, Cremona, Gallarate, Lecco, Legnano, Lodi, Lomazzo, Mantua, Monza, Mortara, Rho, Saronno, Seregno, Sesto San Giovanni , Sondrio, Treviglio, Varese FS, Vigevano, Voghera.

 

We will issue a new card by loading on it any valid electronic subscription that you already had. The cost of the operation is € 10 and the card will have an extension of validity of 4 years.

If you want to purchase a STIBM subscription at a reduced rate (Under 26 or Over 65) you must be in possession of a duly profiled card.

 

If your card is not, you will need to request a new one. The system will independently recognize, from the date of birth, the appropriate profiling.

IO VIAGGIO IN FAMIGLIA

Visit the section Viaggiare in Famiglia

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    for the little ones

    Children under 4 don't need a card

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    children

    With the IO VIAGGIO IN FAMIGLIA free card, children up to the age of 14 can travel for free on public transport if accompanied by an adult family member (parent, grandfather, uncle, brother / sister) in possession of a valid ticket or rail pass.

     

     

     

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