CRS Card valid for Transport

TesseraAll holders of a Regional Services Card (CRS), Valid for Transport, whose trial programme has concluded, as well as for health services, can load all TRENORD and integrated IO VIAGGIO passes.

 

 

LOADABLE PASSES
TRENORD railway passes (weekly, monthly, annual);
• Io Viaggio Ovunque in Lombardia (weekly, monthly, quarterly, annual);
• Io Viaggio Ovunque in Provincia (monthly);
• Io Viaggio TrenoCittà (monthly, including TrenoMilano, excluding TrenoLecco, TrenoSondrio and TrenoMantova, which are available only in paper format).

 

PASS PURCHASE AND ACTIVATION
- Trenord ticket offices;
-
Authorised resellers;
- Self-service machines;
- Online from the Trenord e-Store;
-
Trenord App with the practical "1 Click Renewal" function [renewal only];
- Intesa Sanpaolo, Unicredit, UBI Banca and Banca Popolare di Milano ATM machines [renewal only];
- Intesa Sanpaolo Home Banking[renewal only];

For passes purchased ONLINE, on APP Trenord, ATM machines and Intesa Sanpaolo Home Banking which must be activated between the first and the fifth day (three day for weekly passes) after purchase.

 

EXPIRY, DEMAGNETISATION, THEFT, LOSS
All customers who participated in the trial programme for the CRS Regional Services Card Valid for Transport can continue to use it, until its natural expiry, to purchase their passes.

In the event of demagnetisation, theft or loss of their card, customers may go to one of the Trenord ticket offices or to My Link Points (Milano Cadorna, Milano Porta Garibaldi) with an ID photo, where the card will be replaced with a IO VIAGGIO card at the cost of €10, loaded with the remaining validity of the travel pass already purchased and a paper receipt.

Note for monthly and annual "Io Viaggio Ovunque in Lombardia" cardholders: the current month will not be loaded onto the card (but a paper format replacement will be provided, valid for Trenord trains). In the case of an annual pass, the subsequent months will be loaded, until its natural expiry.